---
title: "Recover abandoned carts in real time"
source: https://www.storeconnect.com/articles/blogs/Recover-abandoned-carts-in-real-time
type: article
format: markdown
site: StoreConnect — Customer Commerce built natively on Salesforce
site_index: https://storeconnect.com/llms.txt
docs_index: https://support.storeconnect.com/llms.txt
note: Append .md to any page or article URL on this site to get its Markdown form.
---
# Recover abandoned carts in real time

As a CEO, I frequently talk to leaders who are frustrated by the lag in their business data. We recently had a conversation about a critical pain point for any eCommerce brand: abandoned carts.

When I asked how these businesses currently handle someone leaving a site without buying, the answer was almost always the same:

"The data comes in, and then the next day it synchronizes so we can finally do something with it."

In modern commerce, "the next day" might as well be next year. By the time your system updates, that customer has moved on, bought from a competitor or forgotten why they wanted your product in the first place.

![](https://res.cloudinary.com/hzkr6fi81/image/upload/c_fit,f_auto,h_1024,q_auto,w_1024/v1/media/Recover_abandoned_carts_HEADER.png?_a=BACMTiAE){:.news-image}

At StoreConnect, we believe you should be able to catch your customers while they are still engaged.

Because our platform is built natively within Salesforce, we offer real-time synchronization. You define exactly when a cart should be considered abandoned and the moment that threshold is hit, the data is live and actionable in Salesforce.

This isn't just about "knowing" someone left, it’s about having the power to act while the iron is hot. Since the data is immediately available to your sales and marketing tools, you can:

-   Automatically modify the product mix or add a promotion based on what they were looking at.
    
-   Fire off an automated email or an SMS to the customer while they still have your site open in a tab.
    
-   Imagine a customer browsing away, only to get a notification: "We’ve added 10% off shipping to your cart." They don't have to enter a code or click a link; when they look back at the tab, the discount is already applied.
    

By having access to the entire customer journey in one place, you stop guessing what your customers want and start delivering it in the moments that matter most. In commerce, the fastest company wins.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/1161582231?title=0&amp;byline=0&amp;portrait=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share" referrerpolicy="strict-origin-when-cross-origin" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Real-Time Abandoned Cart Synchronization"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

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Don't wait 24 hours to save a sale. [Book a StoreConnect demo](https://storeconnect.com/contact) to see how real time Salesforce integration can transform your conversion rates.

---

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