--- title: "StoreConnect Version 20: A New Foundation for Smarter Checkouts and Smoother Operations" source: https://www.storeconnect.com/articles/versions/storeconnect-version-20 type: article format: markdown site: StoreConnect — Customer Commerce built natively on Salesforce site_index: https://storeconnect.com/llms.txt docs_index: https://support.storeconnect.com/llms.txt note: Append .md to any page or article URL on this site to get its Markdown form. --- # StoreConnect Version 20: A New Foundation for Smarter Checkouts and Smoother Operations Big news, everyone — Version 20 is here, and it’s one of the most foundational releases we’ve ever shipped! Launched on 1 July 2025, Version 20 marks the beginning of a new era for StoreConnect. We’ve completely re-architected how carts, point-of-sale (POS) experiences, payments, and Salesforce syncing work under the hood — all while making day-to-day administration simpler and more reliable. Whether you run an in-store kiosk, a mobile pop-up, or a full-blown omnichannel operation, these changes give you more flexibility and a rock-solid base for everything we’ll build next. Here’s what’s new, what’s changed, and why it matters for your team. # 1. Unified Cart and Commerce Data The new dedicated Cart object in Salesforce is more than just a holding container—it’s a powerful tool for your sales and marketing teams. - **Smarter Abandoned Carts**: Abandoned carts no longer prematurely create Orders; they now stay within the dedicated Cart object. This allows for cleaner analysis and targeted engagement before the order is finalized. - **Flexible Pricing**: Cart Items can now have their prices adjusted directly in Salesforce, with those changes reflecting both online and within the Point of Sale (POS) system. - **First-Party Analytics**: The new Cart object supports custom fields, giving you a cleaner way to capture and track first-party analytics data. # 2. Expanded Shipping, Tracking, and Fulfilment We’ve significantly broadened our ecosystem and improved visibility into the delivery process. ## New Carrier Support Version 20 introduces new options for both tracking and shipping: - **New Tracking Providers**: [Bringg](https://www.bringg.com/), [Easypost](https://www.easypost.com/), [ShipEngine](https://www.shipengine.com/), and [Ship24](https://www.ship24.com/). - **New Shipping Providers**: [Easyship](https://www.easyship.com/) and [ShipEngine](https://www.shipengine.com/). ## Customizable Shipping and Tracking Visibility - **Carrier Product Customization**: You can now customize the shipping products offered by providers when rates are fetched. This includes enabling/disabling products, modifying their labels, and adding custom instructions. - **Account Deliveries**: The new Account menu includes a "Deliveries" section that provides a clear view of all Fulfilments and tracking information. Order Summary pages also now show all related fulfilments. - **Automatic Tracking Updates**: Tracking updates are now automatically surfaced within a Fulfilment page for real-time visibility. ## 3. Payment Flexibility and Administration Handling multiple payment methods and subscriptions is now simpler and more robust. ## New Payment Gateways We’ve added support for four major new payment gateways: - [NAB Gateway](https://www.nab.com.au/business/payments-and-merchants/ecommerce-and-online-payments/nab-gateway) (Cybersource): - [TouchNet](https://www.touchnet.com/) - [Tyro](https://www.tyro.com/) - [Westpac Online Pay](https://www.westpac.com.au/business-banking/merchants-and-payments/online-payments/onlinepay/) (Verifone eCommerce): ## Enhanced Features - **Subscription Payments**: Subscriptions are now fully supported in wallet payments, improving the customer experience. - **Flexible Preauthorization**: Preauthorization with capture can now be customized to be tied to either the Order or the Shipment. # 4. Admin and Developer Tooling Version 20 introduces new tools to streamline theme development, debugging, and content management. - **Website Builder**: The website builder now features a visual editor for design and content block management. Content changes can be saved and scheduled to go live on a given date, and the process is compatible with Salesforce approval processes. - **Web Console**: A powerful development tool for debugging themes, offering: - **Full Stack Trace**: See a full stack trace of all templates and controllers on every page load. - **Performance Tools**: Use Timer to check the performance of any theme code for optimization, and Filter performance to list all filters and their runtime. - **Debugging**: Debug prints messages to the console from Liquid templates, and Errors/Warnings shows template errors in the console instead of on the live website. # 5. Customizable POS Experience The Point of Sale system is now deeply customizable to fit any retail environment—from a mobile pop-up to an in-store terminal. - **Customizable UI**: The POS UI is fully customizable through a new system of POS Action Groups and POS Action Items that allow you to override menu lists, grid items, and general areas of the interface. - **POS Views**: Developers can now use POS Views to create custom HTML/CSS/JS containers in various places within the POS, enabling bespoke functionality. - **Next Action Queuing**: Automate your checkout flows with Next Action Queuing, which allows a task to automatically queue its successor (e.g., "scan item" → "collect payment" → "print receipt"). These features are foundational, powerful, and ready to use. Check out the full release notes for complete documentation on how to leverage the new capabilities of StoreConnect V20. # Thank You A huge thank you to everyone who submitted feedback, tested betas, and helped shape this release. Version 20 is proof that when our community speaks, we listen — and then we build. For the full release notes, head over to our [support docs](https://support.getstoreconnect.com/article/version-20-release-notes). --- ## Follow StoreConnect - [Email Newsletter](https://storeconnect.com/c/lp-newsletter) - [LinkedIn Newsletter](https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7444956928444862464) - [YouTube](https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g) - [LinkedIn](https://www.linkedin.com/company/storeconnect) - [X / Twitter](https://x.com/storeconnecthq) ## Popular Links - [Partners](https://storeconnect.com/partners) - [Become a Partner](https://storeconnect.com/become-a-partner) - [News](https://storeconnect.com/articles/news) - [Events](https://storeconnect.com/articles/events) - [Live Events](https://storeconnect.com/live-events) - [Feature Comparison](https://storeconnect.com/how-we-compare) - [Download a free trial](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkeKUAT) - [Book a Demo](https://storeconnect.com/contact) ## Documentation - [Help documentation](https://support.storeconnect.com/help-documentation) - [Videos & tutorials](https://support.storeconnect.com/videos-tutorials) - [Developer reference](https://support.storeconnect.com/developer-reference) - [Release notes](https://support.storeconnect.com/release-notes) - [Troubleshooting](https://support.storeconnect.com/troubleshooting) - [Trust Center](https://trust.getstoreconnect.com/) - [Status Page](https://status.storeconnect.com/) ## Contact - info@getstoreconnect.com - US +1 415 745 3230 - AUS +61 2 8365 2308 100 S Ashley Dr, Suite 600-2461 Tampa FL 33602-600 USA Level 22, Sydney Place 180 George Street Sydney, NSW, 2000, AUS ## Machine-readable - [Site index for agents](https://storeconnect.com/llms.txt): curated map of this site in llms.txt format - [Documentation index for agents](https://support.storeconnect.com/llms.txt): full technical and product documentation map Every page and article on this site has a Markdown rendering: append `.md` to its URL. Continue in Markdown: [Home](https://storeconnect.com/home.md) · [How we compare](https://storeconnect.com/how-we-compare.md) · [Partners](https://storeconnect.com/partners.md) · [Become a partner](https://storeconnect.com/become-a-partner.md) --- StoreConnect — https://www.storeconnect.com/articles/versions/storeconnect-version-20