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EPISODE 27 🎙️ The No.1 Hidden Cost of Cheap eCommerce Solutions Feat. Jo Swadling
https://open.spotify.com/episode/050bCj7qoNpY5L5MWruk74?si=6f155cde12ba4a05

~ 1 min read

In this episode of The Customer Commerce Podcast, hosts Jess and Mikel welcome Jo Swadling, Managing Director of Swan Technology Solutions. They discuss the importance of simplicity in eCommerce, the challenges businesses face with complex systems like Salesforce, and share real-life success stories of clients who have streamlined their processes. The conversation also highlights the risks of opting for cheaper solutions and offers advice on navigating digital transformation while maximizing ROI. Jo emphasizes the significance of keeping the customer experience at the forefront of business strategies.

January 05, 2025 ·

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