We use cookies that are able to read, store, and write information to the browser on your device. This data may contain personal identifiers. You can opt in to all cookies, decline non-essential cookies, or manage your options.

These cookies are used to improve our site performance. Some cookies are necessary for our website and services operation. Other cookies help personalise your experience and are optional, such as advertising and analytics. You can opt in to all cookies, decline non-essential cookies, or manage your options.

EPISODE 25 🎙️ The Secret About Online Reviews Feat Scott Brandley
https://open.spotify.com/episode/1yOUWG9h2GS0VjCyPDEyNR?si=9dbeacc54e5f4dfd

~ 1 min read

In this episode of The Customer Commerce Podcast, Scott Brandley, CEO of Shopper Approved, shares his journey as an entrepreneur and the importance of verified online reviews for building customer trust.  He discusses the challenges of bootstrapping his company, the significance of partnerships with platforms like Google, and the differences between open and verified review systems.  Scott emphasizes the need for businesses to actively manage their online reputation and leverage customer feedback to foster trust and drive growth.

December 12, 2024 ·

Download the report
The high price of fragmentation: A plan for unified commerce on Salesforce

Ready to calculate the real cost of data complexity in your business? Request the white paper to find out what second-hand data is costing you and what to do about it.

Booklet with download the report on the cover