Search all results

We use essential cookies to run this site. With your consent, we also use performance, functional, and advertising cookies to analyze traffic, provide live chat, personalize content, and support our marketing. You can change your choice at any time from Cookie settings at the bottom of the page. Read our Privacy Policy and Cookie Policy.

These cookies are used to improve our site performance. Some cookies are necessary for our website and services operation. Other cookies help personalise your experience and are optional, such as advertising and analytics. You can opt in to all cookies, decline non-essential cookies, or manage your options.

EPISODE 8 🎙️ The True Cost of Ignoring Customer Experience
https://open.spotify.com/episode/7EOme5HRV9st1YIO5nPmaD?si=d65dfe1f5ee04a5d

~ 1 min read

In this episode, we delve into the essential role of human connection in customer interactions and why businesses should focus on building genuine relationships rather than just processing transactions. We examine the downsides of relying too much on automation and self-service, highlighting a real CUSStomer’s frustrating experience with Officeworks’ self-service options.

August 15, 2024 ·

Download the FREE Guide
How to build an Agentic Foundation with StoreConnect

Create an Agentic Foundation ready for Agentforce.

Download FREE Guide